Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-city-tour-deals.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from our website visitors, application users, and service subscribers, in compliance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not apply to third-party platforms or services that you may access through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy becomes effective whenever you engage in the following activities:

  1. Using our applications and services as a registered user.
  2. Visiting and interacting with any of our websites linked to this Privacy Policy.
  3. Subscribing to our newsletters, receiving promotional emails, or engaging with us via phone calls or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Credit/debit card details, billing addresses, and payment history when you make purchases through our platform.
  • Financial Information: Banking information for processing transactions and financial records for accounting purposes.
  • Purchase Information: Product/service preferences, purchase history, and order details to enhance your shopping experience.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications and device-related services.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: Profile information and content from social media platforms when users choose to log in through their social media accounts.
  • Product Information: Details about the products or services you view, search for, or purchase on our platform.

We collect this data using multiple methods, including:

  • User input forms and surveys
  • Automated tracking technologies (e.g., cookies, pixels)
  • Third-party data providers who share user information with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring its functionality. They enable features like secure login and shopping cart management.
  • Preference Cookies: Used to store user preferences, such as language settings and display options.
  • Analytics Cookies: Help us analyze website traffic and user behavior to improve our services. These cookies track information like page visits, unique visitors, and referral sources.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are stored on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your personal information.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data transmission and storage.
  • Secure Third-Party Processing: We engage reliable third-party service providers who adhere to strict privacy and security standards.
  • Access Control: Only authorized personnel with legitimate business reasons can access sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and any such information will be deleted if discovered.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate or incomplete data.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction or objection to the processing of your data for particular purposes.
  • Portability of your data to another service provider.
  • The right not to be subject to automated individual decision-making or profiling.
  • The ability to file appeals or complaints with our privacy team regarding data handling practices.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notification on our website if there are significant changes, and we encourage you to review this page periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in our company, and we are committed to handling your personal data with transparency and integrity.